![]() ![]() Renaming the *.shd file and restarting the spooler service may be enough to clear the problem. NOTE: In some cases, Windows NT may not allow the *.spl file(s) to be deleted or renamed. They are in the %Winroot%\System32\Spool\Printers directory. If you are using TCP/IP Printing Services, click it and then click Stop.ĭelete the *.spl and *.shd files that show the approximate time and date of the print job causing the problem. In Control Panel, double-click the Services icon, click the Spooler Service, and then click Stop. Close the Printers Folder in Windows NT 4.0. On the print server:Ĭlose Print Manager in Windows NT 3.5x. To remove the print job, follow these steps. How to Delete Print Jobs That Will Not Print SymptomsĪ print job is stuck in the printer queue of the Windows NT print server and cannot be deleted.
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